Returns are not accepted unless the item is faulty/broken within 10 days of the date it was purchased. If you wish to return an item due to this, then you shall be refunded for the item only, once the item has been received back in the condition it was received in, all tags must still be attached and the item be in its original bags, but postage to send the item back will NOT be refunded back to you. All items are checked thoroughly before being sent off.
If you return an item to us without the original tags or packaging, then you are NOT eligible for a refund.
Underwear, accessories,makeup brushes/sets, bikini's handmade lace tops are non refundable or exchange due to hygiene reasons.
Any refunds will take 3-5 days to process AFTER we have received the items back. We will NOT refund you before receiving them.
Sale items are non refundable
If your item doesn't arrive to you 5-7 working days after it has been marked as shipped then please email me and I will give you your tracking number to locate it. PLEASE DO NOT go straight into opening a paypal case as it's a waste of your time when I will happily help you.
Thank you x